Loading... Please wait...
FAQ Summary -YZ Series - securitycamera2000 help
  [Advanced Search]

FAQ Summary -YZ Series

Post on 31st of March, 2015


  • This product belongs to YZseries (What does YZseries mean?)
  • DNS (domain name server):http://www.seetong.com/.
  • Real-time resolution 2MP: 1920 x 1080@25fps; Lens parameter 3MP; Sensor parameter 5MP, not suitable for long time use the 5MP picture.
  • Port forwarding Operation Example: http://www.securitycamera2000.com/help/questions/2148/
  • The power consumption of this camera is quite high, it can't work with any POE device.
  • YZseries camera only supports H.264 video. If you want a camera with MJPEG format, we would recommend the HWDseries IP camera.


Hardware IR product, function great during daytime, but no night version. YZ FAQ
Color Cast Shift Turn Red in Daytime YZ FAQ
Lens Optional YZ FAQ
What is the PIN defined for the main board? YZ FAQ
POE is invalid YZ FAQ
How do we get the power at the other end to be over ethernet? SKU: IPQ1729X or IPQ2116X
What poe switch wants this camera 1236 or 4578. It is 4578.
What is the low light sensitivity of this camera? The light sensitivity of this camera is 0 Lux with IR LED
How much lux in color / color and how much lux in B / W / Black & Wite In color 0.1Lux, and B / W is 0lux
Can I use only RJ45 for PoE connection or I must use power socket with power adapter? Can I remove power socket from the cord?? You can the camera with POE function.Then you can just remove the power socket, use the RJ45 to power your camera.
Do these have onboard storage for recording? If so how much video can be recorded? No, it didn't have.
I already have a POE Switch that powers some of my other cameras, do these camera support POE by default or do we have to pay the 10.00 fee for an adapter? Sorry that it does not come with POE function originally. You will need to pay extra $10 to update it first.
IPQ2129X: Does not see at night lamps glowing write

1), Change a new 2A power adapter to power it.

2), The place you installed the camera with strong light condition at night?

3), Did you see the IR Sensor of this camera? cover it with your finger, and then check the IR lamp on or off? If above instructions can't make it work, we can arrange a teamviewer-online remote assistance.

IP2361X:How many watts about this camera About 7W when IR on, about 2W when IR off
Showing artifacts both purple and green and occasional loosing the picture and showing a gray screen. Please follow the below instruction to have a try: YZ FAQ
IPA1513Q:Can not zoom to 20X It might due to defective mainboard, please email us to info@sc2000.com for assistance.
Software IP not found / Camera can't be connected. YZ FAQ
Forgot password / Reset

Reset: When the IP address is found by using the UC2 software, choose the IP address of IPCAM, then click defual config. When it is done, the factory default settings is restored. If IP not found. refer to YZ FAQ

Can't work with IE11 YZ FAQ
Not compatible with firefox /chrome/Safari Firefox /chrome/Safari is not compatble ,only works with IE browser Or IE core browser 
Settings for SMTP for YZ series YZ FAQ
Settings of FTP for YZ series YZ FAQ
Mobilephone unreachable / The settings of Cloud Access for YZ series YZ FAQ
How to see the video via URL command? /What is the http or rtsp request string? Main stream: rtsp://192.168.0.123:554/mpeg4
Sub-stream: rtsp://192.168.0.123:554/mpeg4cif
How to connect to synology NAS YZ FAQ
I set the NTP server, but the parameters can not be saved, it will jump back to the default parameter Machine mechanism problem with IE words. And the computer will be the first landing of the time, so even modify the NTP settings in IE will automatically change back, using the UC-side would not be such a problem
What Synology the camera supports? What is the latest brand supported? The Yzseries camera suppots all synology products in the sale. The lastest brand Yzseries camera supports ONVIF 
How to connect to synology NAS YZ FAQ
Is the camera compatible with DSM 5.0?. Yes, it's compatible with DSM 5.0.
Is this camera supporting also QNAP Nas? QNAP (test model: TS-112) supports Yzseries IP camera, can see the screen, but can not control the PTZ PTZ CAMERA action Adding Process: Select ONVIF- fill IPC's IP address, account number and password - Select the resolution compression format selection H.264- You can see the picture
After switching to DHCP no longer accessible. Please turn on the DHCP function of the router or switch.
How can i see one try/live view of this cam of 5mpx? If you want to get 5mpx realtime, you could view it on IE / UC by computer via local LAN. Regarding APP, it could be only available in getting substream of D1 resolution as highest.
Can compatible with MAC computer? No,it is just compatible wuth windows computer
Do i need a static ip for this cam YES, you will need a static ip for this camera, and it's IP can not the same as your computer. (If your computer IP is 192.168.1.10, your camera IP can be 192.168.1.X, "X" can not be "10"),or you can use the DHCP also
How do I change the shutter speed on my security camera? This camera does not have shutter speed for adjustment. We suggest adjusting the "brightness" to see if you can brighten or dim the image. You can find "brightness" in IE parameter - "media" options
Can compatible with MAC computer? No,it is just compatible wuth windows computer
Can compatible with MAC computer? No,it is just compatible wuth windows computer
If camera have option-send still picture via FTP ? yes
How to release Cloud connect? You can revise the ID and password if you're worry about the information leak out. But please don't worry, even the manufacture does not have universal password. If you're still anxious, you can downgrade the firmware as below: Firmware Downlaod 1 Firmware Downlaod 2 Use UC2 client to manager downgrade/upgrade remotely.
How to disable cloud function Sorry, temporarily unable to disable cloud function
This camera works together with the software "H264WebCam" of Timhillone? If so, what camera model I have set there for? Unfortunately, we do not have this software and can not test it. The camera has Oline link. You can test it online via cloud connection: Please access via IE browser User: guest / KW: 123456 http://224657.seetong.com/
How can i see one try/live view of this cam of 5mpx? If you want to get 5mpx realtime, you could view it on IE / UC by computer via local LAN. Regarding APP, it could be only available in getting substream of D1 resolution as highest.
How do I change the shutter speed on my security camera? This camera does not have shutter speed for adjustment. We suggest adjusting the "brightness" to see if you can brighten or dim the image. You can find "brightness" in IE parameter - "media" options
IPA1513Q: Can you confirm that this camera supports motion tracking? ie it can automatically rotate to focus on a moving object? Yes, it support motion tracking.
Not stable, connected and disconnected ... no matter whether PoE or with an AC adapter.

1. check the network cable, change to a few if possible.

2 Please reset the camera to factory settings.

3 Please update the firmware.If it still does not work, we will arrange a TeamViewer.

IPQ1656X:No connection to the network and when the IR LEDs on, then the fan spins very loud. Plesae use another DC12V 2A power adapter to power the camera separately. If still not working, please arrange a teamview so that our technicians can login remotely to figure out the problem.
Related Articles
No related articles were found.