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Ordering
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There were 12 articles found in this category:
 How will I keep tracking my order when I place an order with www.SecurityCamera2000.com?
When your item is shipped, we will send an email to notify shipping status. And we will provide a tracking number if you order with registered mail or expedited shipping. If you have not received any automatic email notification from our website about your order status, please feel free to cont ...
- What should I do if I misplace the order twice?
Please contact us via info@SecurityCamera2000.com or call us, North America: (+1) 416-907-9043; Europe: (+44)20-3287-7555. We will cancel your mistaken order as long as it has not yet been shipped. If the mistaken order has been shipped, we will inform you the further solution by email or mak ...
- What kinds of orders does SecurityCamera2000.com accept? Such as phone, fax, email, chat or mail orders?
For security reasons, we prefer online order from our website. If you need anything or any request, please feel free to contact us: info@SecurityCamera2000.com or call us, North America: (+1) 416-907-9043; Europe: (+44)20-3287-7555.
- Can I order an item that is out-of-stock on the website?
Please contact us via info@SecurityCamera2000.com, and we will have a quick check and inform you when it will be in stock.
- If an item is not included in my order package, what should I do?
Please double check the package box to see if there is missing item in it. If there is an item missing, please feel free to contact us via info@SecurityCamera2000.com , we will try our best to service and help you solve the case.
- Can I re-order an order that has been cancelled before?
Sorry, No. If you want to re-order an order that has been cancelled. Please re-order it on our website or contact us: info@SecurityCamera2000.com
- How long does it take for processing an order?
It takes one to two business days to process an order. Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local customs clearance. We offer different shipping methods for options. By default, we will ship it with flat air mail ...
- How and where can I track my order? And how can I check my order/shipping status?
Although you will receive a shipping status confirmation (with tracking numbers upon shipment), you still can “Order Tracking” anytime on our website: http://www.securitycamera2000.com/pages/Order-Tracking.html SecurityCamera2000.com will keep you inform of your order via email. Y ...
- I sent in a bank transfer / money order but my order has not been released. What should I do?
Please contact us via info@SecurityCamera2000.com, or call us,North America: (+1) 416-907-9043 ; Europe: (+44)20-3287-7555.
- Why my order is held when I track the shipping status online?
If an order is placed but the credit card is declined or the address needs verification, then the order will be held until everything clears. And we will contact with you and inform the current situation.
- Why is my order being held when the bank shows the charge was approved?
It takes 3 to 5 business days for clearing payment sometimes. We will arrange the shipment once your payment is cleared.
- Can I change my order when it has been submitted?
That depends on if your order has been shipped out. If your order is still not delivered yet, you can contact with our sales agent via info@SecurityCamera2000.com, or call us,North America: (+1) 416-907-9043 ; Europe: (+44)20-3287-7555. If your order has been shipped out, please contact us as ...
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